Quick reference and shift handover

Member commands

/modhall — your private controls. /warn member:… reason:… — record a warning. /warnings member:… — up to 15 active warnings. /case number:… — full retained case details. /timeout member:… duration:… reason:… /untimeout member:… reason:… /kick member:… confirm:true reason:… /ban member:… confirm:true duration:… delete_window:… reason:… /unban user_id:… reason:…

… is a placeholder, not text to paste. Select the real member and enter real values. Ban duration and deletion window are optional; blank duration means permanent and blank deletion window keeps messages. All moderation reasons are optional in Taffy, but staff should provide a useful explanation.

Channel commands — run in the affected channel

/slowmode duration:… reason:… /purge count:… confirm:true reason:… /lock reason:… /unlock reason:…

Warning corrections

Hall → Reset warnings clears every active warning. There is no individual-warning removal or case-comment editing command. Use a separately linked staff note for a disputed case; ask an admin before clearing valid warnings.

Ticket commands — use in the relevant ticket

/mail claim · /mail release /mail reply text:… — member-facing. /mail note text:… — staff-only comment. /mail close reason:… confirm:true /mail transcript — retained local transcript.

Before you leave

• Finish or hand off claimed tickets and pending reviews.
• Leave case numbers, evidence references and the next step in private staff records.
• Flag temporary channel restrictions and who will restore them.
• Check unresolved delivery errors or uncertain actions.
• Ask an uninvolved reviewer to handle appeals involving your own decision.

First-session practice

Open your private Hall, inspect a retained case and identify the Cancel button without confirming an action. Read a ticket's relay instructions. Practise writing a factual reason and a separate private note. Do not issue a real warning, purge, timeout or ban merely to practise.